What are some good analytics software for SAAS products? wrt to customer churn, segmentation of customers and product metrics
6th July 2013
My answer to What are some good analytics software for SAAS products? wrt to customer churn, segmentation of customers and product metrics on Quora
The two big ones at the moment are www.kissmetrics.com and www.mixpanel.com. They are both excellent, and both offer free trials... do I suggest giving both of them a go and seeing which one you find most useful.
More recent articles
- Claude Opus 4.8: "a modest but tangible improvement" - 28th May 2026
- I think Anthropic and OpenAI have found product-market fit - 27th May 2026
- Notes on Pope Leo XIV's encyclical on AI - 25th May 2026