23rd February 2021
I strongly suspect that the single most impactful thing I did during my 5+ years at Linden Lab was shortly before I left: set up a weekly meeting between a couple of leads from Support and Engineering to go over the top 10 support issues.
Recent articles
- Claude Opus 4.8: "a modest but tangible improvement" - 28th May 2026
- I think Anthropic and OpenAI have found product-market fit - 27th May 2026
- Notes on Pope Leo XIV's encyclical on AI - 25th May 2026